Independent toy retailers say that online retail giants shouldn't be feared – as they also present opportunities.
Speaking at an indie roundtable organised by ToyNews, Jason Messenger from Messenger Enterprises said: "It’s the customer service which makes us stand out from anybody else.
"Amazon and eBay has destroyed the percentage of trade because everybody wants something for cheaper now. However, I guess it is something we can take advantage of when something is selling for more online.
"For example, last Christmas we had the Bat Cave from Mattel sat on shelves for £59.99. It wasn’t selling, until one guy came in and said: “I can’t believe you’ve got that, its selling for £100 on eBay. Have you got any more?” Luckily I was there to tell him no, knowing we had six left."
Indies also talked about their top Christmas toys, the demand for Skylanders, their biggest challenges and more.
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