VTech defends new T&Cs stance following data breach - ToyNews

VTech defends new T&Cs stance following data breach

"No company that operates online can provide 100 per cent guarantee that it won’t be hacked. The Learning Lodge terms and conditions, like the T&Cs for many online sites and services, simply recognise that fact by limiting the company’s liability for the acts of third parties such as hackers."
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Electronic toy manufacturer VTech has defended its stance on user’s data security after changes to its terms and conditions were unearthed this week.

The Hong Kong based firm was hit with a major data breach last November when its Learning Lodge was hacked and more than six million personal accounts of parents and kids were accessed.

Since the breach the firm has ‘worked hard to enhance the security of its websites and services and to safeguard customer information,’ while attempting to limit the impact of the hack on its users.

Following the hack of users chat logs, audio files and stored photographs late last year, new updated terms and conditions now state:

“You acknowledge and agree that you assume full responsibility for your use of the site and any software or firmware downloaded therefrom. You acknowledge and agree that any information you send or receive during your use of the site may not be secure and may be intercepted.'

But under a slew of criticism from security researchers, the firm has defended its stance.

“Since learning about the hack of its databases, VTech has worked hard to enhance the security of its websites and services and to safeguard customer information,” a VTech spokeswoman told the BBC.

“But no company that operates online can provide 100 per cent guarantee that it won’t be hacked. The Learning Lodge terms and conditions, like the T&Cs for many online sites and services, simply recognise that fact by limiting the company’s liability for the acts of third parties such as hackers.

“Such limitations are commonplace on the web.”

The new terms were flagged by a blog by the Australian security specialist Troy Hunt.

VTech’s reach is about to grow following a deal to take over US firm LeapFrog.

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