Mattel says sorry

China responds to apology from Mattel
Publish date:
Social count:

The official English-language China Daily newspaper, Guangzhou Daily has said the apology will help to restore the country’s damaged export reputation.

“The apology, though delayed, should help dispel the suspicion American customers harbour against Chinese-made products and clean up the stain the recalls left on the innocent Chinese workers who make a living doing honest labour” the paper reported.

It was referring to the meeting between Mattel’s executive vice president for worldwide operations, Thomas Debrowski (pictured) and Li Changjiang, Chinese product safety chief (also pictured).

Debrowski admitted during the open meeting that the “vast majority of those products that were recalled were the result of a design flaw in Mattel’s design, not through a manufacturing flaw in China’s manufacturers”.

Debrowski was referring to the 17.4 million products recalled due to unsafe magnets.

The firm also admitted toys that may not have had excessive lead paint were taken off shelves. Even follow up inspections found part of the recalled toys complied with US standards.

“Our reputation has been damaged lately by these recalls. And Mattel takes full responsibility for these recalls and apologises personally to you, the Chinese people, and all of our customers who received the toys,” Debrowski said.



Chinese to sue Mattel?

Reports from China say that the government of Guangdong Province may help local manufacturers file a lawsuit against Mattel.

Featured Jobs

Vivid Job Logo 620 x 349

Digital Marketing Executive - Toys & Games

Vivid is Britain’s biggest toy company and the 20 largest in the world. With offices across the globe, they sell an amazing portfolio of toys and games to over 60 countries. Vivid is best known for its association with blockbuster brands and is very excited about future opportunities around the world.


UK Sales Agents

Liberty House Toys have been appointed as the exclusive UK distributor for the BiOBUDDi brand, and we are pleased to introduce this new unique, innovative and exciting range of 100% environmentally-friendly toy building blocks. We are seeking experienced sales agents with existing network in the toy retail market.

Gameplan Job Logo 620 x 349

Head of Product Development & Marketing

Our client is a privately owned French toy and games manufacturer which sells through distributors in forty countries. The company develops and sells innovative electronic interactive toys and games for the educational and gaming markets, and also takes suitable licenses. To progress its successful business development a Head of Product Development & Marketing is to to recruited.

HIT Entertainment Job Logo 620 x 349

Licensing Systems Administrator

The Contract System Coordinator is a newly created role to support the deal term entry process into Mattel’s new Contract Management System for its Licensing business. The role will support the Business Teams at the Deal & Amendment phase of the contracting process and act in conjunction with the System Administration team.