Lego has responded to criticism from the independent sector about its stock allocation policy and has vowed to fulfil all but a “minute proportion” of its forward orders.
After rumblings of discontent last year, regarding its stock allocation ToyNews heard from a number of disgruntled independents who forwarded a communication they had received from the firm.
It said: “The Lego Company has a fixed capacity of product. Unfortunately, we have exceeded our allocated capacity for this year. Therefore we are not in a position to take any further orders as we do not have the capacity to fulfil them. We are reviewing this across Europe on a regular basis and will inform you if there is any change to the current situation. Official communication will follow shortly.”
One disgruntled indie said: “I would like to think that if stock is really that bad then support will be given to those who stock the whole Lego range all year round. That means no stock to supermarkets, Argos and other catalogues and some of the national department stores. But this is Lego we are talking about.”
Marko Ilincic, MD of Lego UK responded by saying: “Now that we have had our production capacity for 2007 finalised, we can see that demand is outstripping supply for our products, particularly for Star Wars and City. Despite having already shipped a double digit growth during 2007 versus 2006 we will only miss five per cent of total current forward order book for these two lines.
“In many ways this is a testament to the success of our forward ordering system - we can inform our retailers now in July of the stock situation they can expect in the run up to Christmas. Given the perspective of the immense success of our Star Wars and City ranges and the finite stock situation in any production capacity, the stock limitation only affects a tiny proportion of total orders on these ranges. We are, however, still taking orders on a restricted range of other Lego products for immediate delivery.”
He continued: “We would like to thank our retailers for their continued commitment, support and understanding over recent times – any transition period brings with it its own difficulties, but happily these areas of our business are slowly but surely being rectified. Together with our customers we are looking forward to our best ever Christmas for ’07 and even stronger trading platform going into 2008.”