International retail chain Toys R Us has announced its new EVP of US operations in the form of Mark Johnson, who has taken over the role with immediate effect reporting directly to Chairman and CEO Dave Brandon.
Johnson has served as interim EVP of store operations after joining the company in 2014 as regional director. Johnson will also aid the global leadership team, providing strategic direction and support for Store Operations.
“As we work to grow and build our brands across the globe, the customer experience is at the core of everything we do,” Brandon told EPR Retail News. “Over the last several years, Mark has been a key player in the evolution of our brick and mortar store operations and in this important leadership position, he will have even greater opportunity to help our store teams become trusted friends and advocates for kids and their families.”