After 15 years in business the Richmond-based independent retailer reveals the secrets to its success.

When asked: 'What’s the secret of your success?' Karen Khatchik, co-owner of The Toy Station in Richmond, said:
"A lot of hard work – you can’t have limited hours here. Sometimes we're here until two in the morning."

For The Toy Station, socking the right toys is also essential in these tough economic times.

"Sometimes its incredibly hard to pick the right lines that will attract the most people. you try to get those crowd pullers and hope that people come back again because they bought that great thing from you," explains Khatchik.

To find out what how the retailer is preparing for Christmas, what it's best-selling lines are and to read about a visit from Brad and Angelina – simply click here.